Privacy policy

CapoFleet is software for vehicle rental operators. It is operated by an individual in Texas, United States, pending incorporation. This policy covers capofleet.com and related pages.

It applies to two audiences. Operators sign up for a CapoFleet account to run their fleet. Renters do not create accounts; they receive SMS and unguessable tokenized links from their operator.

Operators. Name, email, phone, business name, and the information they enter about their vehicles, renters, rentals, and expenses.

Renters. Name, phone number, email if provided, driver’s licence image and identity documents where the operator collects them, rental and payment history, and messages exchanged through the platform.

Automatically. Log data, device and browser information, IP address, and basic usage analytics.

We do not collect or store payment card numbers. Card details are entered directly into Stripe’s hosted fields.

We use information to:

• Operate rentals and billing
• Send transactional messages (receipts, reminders, agreement links, account notices)
• Verify identity where the operator requests it
• Prevent fraud and abuse
• Provide support
• Improve the service
• Meet legal obligations

Messages we send are payment reminders, receipts, rental agreement links, and account notifications. Transactional only. No marketing.

Consent is obtained when a mobile number is submitted through the operator’s CapoFleet-hosted application form, with consent language beside the field, confirmed by a one-time code sent via text, and confirmed again in the signed rental agreement.

SMS consent is optional and is not required to apply for or complete a rental. Renters who decline SMS receive the same payment links, receipts, and agreement links by email instead.

Frequency varies by rental activity; typically a few messages per billing cycle. Message and data rates may apply.

Opt out any time by replying STOP. Get help by replying HELP. Resubscribe with START.

Mobile information and consent to receive text messages will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data is not shared with any third parties except subprocessors acting on our behalf to deliver the messages (for example, our SMS provider).

Opting out of texts does not end the rental obligation. The operator may contact the renter by other means.

Renter information is shared with the operator whose rental the renter is part of. We also share information with subprocessors that help us run the service: Stripe (payments), Twilio (messaging), Supabase (database and storage), Vercel (hosting), and identity or background check providers where an operator uses them.

We may share information when required by law, or if CapoFleet is transferred as part of a business sale or similar event. Information is never sold.

We keep information while the account or rental is active, and afterwards as needed for records, tax, and dispute resolution. Deletion requests are honoured subject to those obligations.

We use encryption in transit, private storage buckets for identity documents with signed short-lived URLs, tokenized access links, and access limited to the operator and CapoFleet staff who need it. No method of transmission or storage is perfectly secure.

You can ask to access, correct, or delete information by emailing support@capofleet.com or by asking your operator. You can opt out of texts by replying STOP.

Texas residents and residents of other states with privacy laws may have additional rights. Those requests go through the same contact.

The service is not for anyone under 18.

We will update the “last updated” date when this policy changes. Material changes will be announced by email or in-app.

support@capofleet.com
Terms of service